The Art of Slow Progress
I stopped proving that I was working every Friday morning
Why the most important work happens in the silence between reports.
Elias lives in a valley where the air stays cold for of the year and he cures pork legs in a wooden shed. The legs hang from the rafters and they do not change for weeks at a time and the only thing that moves in the shed is the dust in the light.
A man from the city drives up the mountain every Monday morning and he stands in the shed and he asks Elias if the meat is ready yet. Elias tells him that the meat needs the winter and it needs the spring and it needs the salt to sink into the bone but the man from the city gets angry.
“It needs the winter and it needs the spring.”
The man says he pays for progress and he wants to see the meat getting darker so Elias goes to the store and he buys a jar of brown paint. He brushes a thin layer of paint onto the skin of the ham every Sunday night and the man from the city sees the color change and he smiles.
He writes down in his notebook that the work is moving fast and he is happy with the growth but when the man finally cuts the meat it is gray and raw and rotten. The paint made the progress look real but it killed the meat because it blocked the air and it fooled the only person who was supposed to be watching the truth.
The False Progress of the Weekly Report
I think about Elias every time I sit down to write a weekly report for a client who wants to see the needle move on a Friday. Most of the things that matter in this life take a season to happen and they do not happen in the seven days between one meeting and the next.
A brand is like a ham or a tree or a child and you can watch it all day and you will see nothing but if you go away for and you come back the change will knock you down. But we live in a world of dashboards and we live in a world of green arrows and we are all busy painting the ham because we are afraid of the man from the city and his notebook.
The Death of a Milanese Spider
Sara sits at her desk in an office in Milan and she looks at the numbers on her screen and the numbers are flat. She spent the whole week building a plan that will take to work but her client expects a win by lunch today.
The client calls her and he asks what moved this week and Sara feels the sweat on her neck and she looks at a small spider crawling across her desk. She kills the spider with her shoe and she watches the legs curl up and she realizes that the death of that spider is the only real thing that happened in her office all morning.
Everything else is just a story she is about to tell to keep her job and she starts to talk about engagement rates and she starts to talk about reach. She knows the numbers are just noise and she knows that the algorithm is just breathing in and out but she has to make it sound like a victory.
Physics Beyond the Human Eye
Olaf A.J. coordinates car crash tests and he knows more about the physics of a second than anyone I have ever met. He told me once that eighty-nine percent of the safety in a modern sedan comes from parts of the metal that a human eye cannot even see while the car is moving.
Olaf’s data: The majority of protection occurs in structural deformations invisible to the casual observer.
If you watch a car hit a wall at 40 miles per hour it looks like a pile of junk in a blink and you think the engineers failed. But if you watch it in a frame that lasts for you see the engine drop to the ground and you see the frame bend like a ribcage and you see the energy move away from the person in the seat.
Olaf says his bosses used to ask for a weekly update on the frame design and he would have to show them a new drawing even if the old drawing was already perfect. He spent years drawing lines that he knew he would erase on Monday just to keep the bosses quiet while the metal was being forged in a factory far away.
Fast Peaks vs. Slow Foundations
The trouble with the weekly rhythm is that it forces you to focus on the things that change fast instead of the things that matter long. If you want to grow a profile on a place like Instagram you can do the slow work of making things that people love or you can do the fast work of shouting at strangers.
Fast Work
A mountain peak that falls into a canyon the next day. Loud moves and easy wins.
Slow Work
A flat line where the roots are growing and where the foundation is settling into the dirt.
Clients love the peak and they hate the flat line but the flat line is where the roots are growing and where the foundation is settling into the dirt. Many creators in Italy feel this pressure and they spend their nights looking at their phones and wondering why the numbers do not jump every time they post a photo of their lunch.
They feel like they are failing because they are not seeing the explosion that the gurus promised them on a webinar. But real growth is quiet and real growth is boring and it happens while you are sleeping. Sometimes you just need to get the visibility out of the way so you can go back to the work that actually lasts.
Many people choose to comprare follower instagram because they want to stop the theater of the weekly report and they want to give their profile the social proof it needs to be taken seriously by the world. It is a way to stop painting the ham and start letting the salt do its work because the numbers are just a tool and they are not the meat itself.
Protecting the Silence
I stopped providing granular weekly reports last year and I told my clients that I would only talk to them once a month about the big things. I told them that if they wanted to watch the grass grow they could hire someone else but if they wanted a lawn they had to let me water it in peace.
“I saw one of those clients a month ago and he looked tired and he told me that his numbers are up but his sales are down and he does not know why.”
Two of them left me and they went to agencies that send beautiful PDFs every Friday afternoon with lots of red and blue circles. He is paying for a lot of paint and he is wondering why the meat tastes like chemicals and he is still checking his phone every hour to see if the needle moved.
The Reporting Trap
When you work on a cycle that is too short for the task you end up optimize for the reporting instead of the result. You pick the easy wins and you pick the loud moves and you ignore the deep problems that take a month of thinking to solve.
You become a person who moves things around on a desk to look busy and you lose the ability to sit still and wait for the seasons to turn. I killed a spider with my shoe today and it felt good because it was a finished task with a clear outcome and it did not require a spreadsheet to explain. The spider was there and then it was not and the world moved on.
We are all terrified of the silence that happens between the start of a project and the finish line. We fill that silence with meetings and we fill it with Slack messages and we fill it with screenshots of graphs that have no statistical significance.
Servizi Social Media understands that visibility is a part of a healthy plan and it is not the whole plan and it should not be a source of constant stress. If you can handle the growth in a way that is secure and managed then you can spend your Friday mornings doing something that actually creates value.
You can stop narrating the noise and you can start building the thing that will still be there in five years when the current trends are gone and forgotten. The paint that makes the ham look dark to the eye is the same poison that kills the meat for the mouth.
A Hard Thing to Say
I think about Sara and her Friday meetings and I hope she finds the courage to show the client a blank page one day. I hope she tells them that nothing moved this week because the work is still under the surface and it is too heavy to lift yet.
It is a hard thing to say to a man who is holding a notebook and waiting for a miracle but it is the only way to keep the rot out of the middle of the work. If we do not protect the slow things then we will end up with a world full of painted skin and empty bones and we will all be very busy and very hungry.
The next time someone asks you for progress on a Tuesday you should look at them and you should tell them about the ham in the shed. You should tell them about Olaf and the milliseconds of a car crash and you should tell them that some things cannot be seen with a naked eye.
Then you should go back to your desk and you should do the work that takes a year and you should let the arrows on the dashboard be whatever color they want to be today. The spider is dead and the light is moving across the floor and the meat is getting better in the dark and that is enough for anyone.